A system without operators
Useful for storing records, but the customer must still find suppliers, communicate in China, coordinate warehouses and arrange freight separately.
REAL PEOPLE · REAL OPERATIONS IN CHINAMORE THAN SOFTWARE. MORE THAN A SOURCING AGENT.
One connected system for buying, managing and shipping from China.
SMS Global Sourcing combines real people operating in China with an ERP-style platform that gives customers structure, records and visibility from the first product request to the final shipment.
WHY SMS STANDS APART
Most companies give you one piece. SMS connects the complete operation.
A software company may give you a login but cannot negotiate with a factory. A sourcing agent may find a supplier but leave the work inside WhatsApp. A freight company may move cartons but cannot show how the product was sourced or approved. SMS connects all three.
People without a connected system
Work may be spread across chats, spreadsheets and private supplier conversations, making progress, approvals and balances difficult to follow.
Transport after the purchase
The carrier usually enters after goods are ready. It does not manage product research, quotation approval, supplier follow-up or procurement records.
People, process and technology
China-based sourcing, warehouse and shipping operations work through one customer-facing ERP so every stage can continue from the stage before it.
Your information moves with the order.
The system is designed to reduce repeated explanations, missing details and disconnected records.
01Request
02Research
03Quotation
04Approval
05Purchase
06Warehouse
07Consolidate
08Ship
09Track
Every major stage has its own workflow, record and customer action.
01
SMS OPERATING DIVISION
Procurement & sourcing
Submit product links, photos, specifications and target quantities. Our China team researches suppliers, compares quotations, confirms MOQ, checks commercial details and organizes your approval before purchasing begins.
Submit a sourcing request →- ✓Product and supplier research
- ✓Quotation comparison
- ✓MOQ and carton analysis
- ✓Negotiation and follow-up
- ✓Samples and production coordination
02
SMS OPERATING DIVISION
Quotation control
Instead of losing supplier prices inside chats, every quotation becomes a structured record with quantities, unit prices, cartons, CBM, estimated shipping, fees, notes and customer approval status.
Open customer quotations →- ✓Private customer quote review
- ✓Approve or reject line items
- ✓Price and profit breakdowns
- ✓Product photos and video references
- ✓Recorded decision history
03
SMS OPERATING DIVISION
China warehouse operations
Packages are received into the SMS system under the customer account. We record the supplier, tracking number, pieces, cartons, weight, CBM, condition and readiness for consolidation.
Access the customer portal →- ✓Warehouse receiving records
- ✓Package photos and condition checks
- ✓Missing-piece and damage statuses
- ✓CBM and weight measurement
- ✓Multi-supplier consolidation
04
SMS OPERATING DIVISION
Freight & shipment planning
The warehouse record continues into shipment planning. Customers can request estimates while our team groups cargo into LCL, air, 20-foot or 40-foot shipment plans and monitors capacity and departure status.
Get a shipping quote →- ✓Live rate and quote workflows
- ✓Air and ocean options
- ✓Container capacity planning
- ✓Cargo consolidation
- ✓Shipment milestones and ETA
05
SMS OPERATING DIVISION
Invoices, balances & payments
Product cost, sourcing charges, documentation, estimated freight and later adjustments remain separated and understandable. Customers can review invoices, see balances and upload payment evidence through the connected portal.
View account access →- ✓Commercial invoice workflow
- ✓Clear cost categories
- ✓Customer balance records
- ✓Payment-receipt uploads
- ✓Payment status and verification
06
SMS OPERATING DIVISION
Ongoing support & communication
A customer conversation can stay connected to the order, sourcing request or shipment. WhatsApp supports the first connection while the SMS portal keeps the operational record visible to the team.
Contact SMS support →- ✓Order-linked conversations
- ✓WhatsApp customer handoff
- ✓Email notifications
- ✓Support request tracking
- ✓Shared staff visibility
WHAT CUSTOMERS CAN SEE
A private operating window into their business in China.
Customers do not need access to internal staff tools. They receive the useful part: their requests, quotations, approvals, warehouse items, invoices, balances, shipment progress and conversations.
Open customer access01Sourcing requestsVIEW
02Quotation approvalsVIEW
03Warehouse packagesVIEW
04Invoices & balancesVIEW
05Shipping estimatesVIEW
06Active shipmentsVIEW
07Messages & supportVIEW
Each integration has a job. The SMS ERP keeps them working as one business.
Customers experience one service even though several specialized platforms support the operation behind it.
Products, public service pages, cart, checkout and recurring membership billing.
Sourcing requests, quotations, warehouse records, shipping, invoices, payments, conversations and staff workflows.
Connected operational records, linked customers, suppliers, products, transactions and reporting.
Supplier files, quotation references, videos, invoices and operational documents stay attached to the work.
Customer verification codes, quotation notices, account messages and workflow notifications.
Customers begin the conversation while links return both sides to the organized SMS workflow.
Structure replaces guesswork.
Customers, suppliers, products, quotations, warehouse items, payments and shipments can remain connected instead of living in separate files.
Every workflow has a stage, allowing customers and staff to understand what is waiting, what needs action and what is complete.
Photos, product references, supplier information, invoices, receipts and shipment updates can stay attached to the relevant transaction.
Work is not trapped with one employee. Authorized team members can see the record and continue the customer’s operation.
MEMBERSHIP CHANGES THE SERVICE LEVEL
Everyone can use SMS. Paid members receive recognized priority and deeper support.
The platform remains accessible to normal customers, while Starter, Business and Professional badges help the SMS team prioritize response, administration and operational involvement according to the customer’s plan.
- StarterStructured support for new importers
- BusinessPriority coordination for growing operations
- ProfessionalDirect China-based representation and full platform support
TRANSPARENT SCOPE
Technology and ongoing support do not hide real operating costs.
Membership covers the platform and the level of ongoing support described in the selected plan. Goods, samples, freight, duties, laboratory testing, physical inspection days, factory travel and unusually complex work remain separately quoted so customers can see what they are paying for.
Choose what you need to do next.
Build your China operation with one accountable partner.
Start with a request, create your shipping account, or choose the membership level that matches the support your business needs.