Buying from China,
made clear.

We help you buy and source products from China, coordinate with suppliers, receive goods at our China warehouse and arrange shipping. You can shop our catalog, request sourcing help or use our warehouse and shipping services for goods you have already purchased.

Choose Shop the catalog if you already see a product you want. Choose Source a product if you need help finding an item or supplier. Choose Shipping account if you already bought goods and need them received and shipped. For inspection, repacking or other support, use Request a service.

You can start online. Send your requirements through the sourcing form, review your quotation and follow the agreed purchase and shipping steps remotely.

Send a clear product photo or link, the quantity you need, your preferred size, colour, material or model, your budget and your destination country. Include your full name and a working WhatsApp number with country code. Tell us if you have a deadline.

Enter your destination in your request so our team can confirm the available shipping service for your goods. The destination, product type, shipment size and any special handling requirements affect the options and quotation.

Open the catalog and choose the product, quantity and options. Use the checkout or inquiry button shown for that item. For an inquiry-only item, submit your request and review the quotation we send before paying. A video or photo alone is not an order confirmation.

Submit a sourcing request with your product details. Our China team researches suitable suppliers and confirms availability, quantities and commercial details. You receive a quotation to review before proceeding with purchase and shipping arrangements.

Yes. Include the link in your sourcing or service request and explain the help you need, such as supplier communication, purchasing support, verification or shipping. The team will confirm the scope and charges before work begins.

It depends on the product and supplier. Some products are sold per piece; others are sold by pack, bag, box or carton. Check the listing or quotation for the minimum order and the number of pieces in each selling unit.

Put each product and its quantity in your request. Mixed sizes or colours depend on the supplier and packaging rules. We will confirm the available combinations in your quotation.

Ask for a sample in your sourcing request. Sample availability, the sample price and delivery charges need to be confirmed for the particular product before you proceed.

Include your artwork and the changes you want in your request. Customisation depends on supplier capability and may change the minimum quantity, price and production time. Confirm those details before ordering.

Product inspection and quality-control support can be requested, including quantity, condition, photo, video and packaging checks. Specify the checks you need so the team can confirm the inspection scope and charges. Ask separately about any technical or laboratory testing requirements.

Review the product description, ordered quantity, selling unit and customer price, together with any listed service charges and shipping estimate. Check what is included and what is payable separately. Ask for clarification on anything missing before payment.

Only treat shipping as included when the product listing or your quotation explicitly says so for your destination. Otherwise, request a shipping estimate. Do not assume that one product’s shipping offer applies to every item.

Check the written inclusions in your quotation. A shipping-included product price does not automatically mean duties, VAT, clearance or local delivery are included. Ask the team to confirm the total scope for your destination before paying.

Use the official checkout, payment link or payment instructions provided for your order. Check the product, quantity, currency and amount before paying, and keep your payment confirmation. Your order or quotation will show the applicable payment arrangements.

The applicable payment terms are confirmed with your order or quotation. Read the amount due and any balance-payment requirements before proceeding; do not assume the same deposit applies to every service or product.

Prices depend on the selected model, specifications, quantity, availability and shipping arrangements. Use the current quotation for your exact request and check its validity before making payment.

Yes. Start by creating your shipping account and obtain your warehouse delivery instructions before asking your supplier to dispatch. Tell us about the goods and request any additional inspection, repacking or consolidation you need.

Use the current China warehouse address and customer identification instructions supplied through your shipping account or confirmed by the team. Copy the complete delivery details to your supplier. Avoid using an old screenshot or an address from a previous shipment.

Follow your shipping account’s labelling instructions and provide your customer reference, supplier name, tracking number and a description of the goods. This helps the warehouse match the arrival to your account.

Package consolidation is available as a service request. Send the details of the packages you want combined and confirm which arrivals must be included before shipping. Repacking and protective packaging can also be requested.

Request a quote using the destination, product type, number of packages, packed dimensions and weight. Final packing and measurements affect the freight calculation. Review the quoted shipping method and included charges before proceeding.

CBM means cubic metres: the space your packed goods occupy. For a rectangular carton, length × width × height in metres gives its CBM. For example, a 1 m × 1 m × 1 m carton is 1 CBM. Multiple cartons are added together. A freight quote may also depend on weight and cargo type.

Ask for the options available for your cargo and destination. Air and sea services differ in timing, capacity and cost. Tell us your deadline and whether the goods contain batteries, liquids or other items needing special handling before choosing a service.

The total time includes sourcing or production where needed, delivery to the China warehouse, preparation, international transport and destination processing. Ask for the estimate for your particular order. A sailing or flight estimate is only one part of the total timeline.

Declare these goods before buying or sending them to the warehouse. Product type and destination affect whether a service is available and what handling or documents are required. Get confirmation for your specific goods first.

Use the customer link or account provided for your request to review the available records and updates. When you need help, include your quotation, order or tracking reference so the team can find the correct record.

Contact the team promptly with your order reference and the exact change. What can be changed depends on whether purchasing, production or shipping has already started and on the applicable order terms. Wait for confirmation before treating a change as accepted.

Report the issue promptly with the order reference, a description and clear photos or video of the item and packaging. Keep the packaging and supporting records. The team will review the issue against the order details and applicable terms.

Your website has different support plans. Review the current Plans & Pricing page to understand the support included and what is charged separately. If you are unsure which service fits, start with your product or shipping request.

Yes. For a specific request, use the relevant form and include all your details together. You can also use the call-scheduling option in our main links page. For an existing order, include its reference so the team can help without starting the conversation again.